Preamble

At REFTRANSFLOT, our Code of Ethics fits with the company's operating values and the Spirit. The main elements of these values are:

1. Two-way loyalty of staff to management and management to staff.
2. Commitment to quality service - going the extra mile.
3. The valuing of people - the family feeling - of enjoying each other's company beyond the confines of work.
4. The building of relationships with customers and suppliers through long-term commitments and face-to-face contacts.

1. Global Corporate Ethics
2. Our staff
3. Our customers
4. Our suppliers
5. The wider community and environment

1. REFTRANSFLOT respects and abides by the laws of the countries in which it operates.
2. We respect and support the cultural practices of the citizens of the countries in which we operate, be they staff, customers, suppliers, officials or ordinary members of the public.
3. REFTRANSFLOT values highly the diversity of its staff and their willingness and capacity to work together to achieve common goals.
4. REFTRANSFLOT provides a work environment free of discrimination and harassment based on age, ancestry, color, marital status, medical condition, mental disability, physical disability (including persons infected with the HIV virus or persons with AIDS), national origin, race, religion, sex, sexual orientation or veteran status.

1. Staff at all levels of the company's operations work together cooperatively in a spirit of trust built on honest communication, fairness, and an equitable distribution of rewards.
2. Healthy competition and clear communication are valued and supported at all times.
3. Staff members do not seek to gain advantage over each other by devious means such as uttering falsehoods and indulging in malicious gossip.
4. Staff members respect the property of REFTRANSFLOT and of their colleagues.
5. Managers ensure that all staff members are trained appropriately for their jobs and that health and safety standards are given priority in the workplace.
6. Managers support the honest endeavours of all staff to improve themselves.
7. Managers recognise that staff members are connected to families and that the well-being of the family has an impact on the ability of a staff member to work effectively.

1. REFTRANSFLOT managers and staff do all within their power to meet the needs of customers and exceed their expectations.
2. REFTRANSFLOT managers and staff deal honestly with customers.
3. REFTRANSFLOT managers and staff will commit no crime at the behest of customers.
4. REFTRANSFLOT managers and staff seek to create long-term, face-to-face relationships with customers whenever possible.

1. REFTRANSFLOT values long term relationships with suppliers.
2. REFTRANSFLOT values and supports suppliers who refuse to use bribery or corrupt practices to win business.
3. REFTRANSFLOT managers are vigorously opposed to the company's staff members in positions of responsibility taking bribes or receiving other informal inducements in return for giving business to a supplier.

1. REFTRANSFLOT Company is committed to creating a healthy work environment for all staff.
2. REFTRANSFLOT is committed over the long term to creating a more sustainable environment through the development of effective recycling and waste management policies and practices.